With any contracts program, it’s critical to start with the workflow and understand why contracts work the way they do in your organization, and where that could change through the introduction of a new program, process or technology. This workshop is designed to reveal crystal-clear answers to the following types of questions:

• What is the main objective of our contracting process?
• What do we seek to change or improve?
• What will tell us that we’ve reached our goals?
• Who needs to take on what responsibilities in order to succeed?
• Why will people adopt this new process?
• What tools and technology do we need to succeed?
• How do we structure our project and with what resources?
• How long will this take?

QCG’s experts will facilitate a one to two day workshop to kickstart your CLM project, whether it is to begin a technology implementation, transformative program, or simply improve your quality and efficiency in everyday contracting at your company.

For enterprise legal management, the key to success is information. Information is needed to allow for the insights you need in order to formulate your objectives and have a clear pathway to success. This workshop is designed to collect a multitude of data points, uncovering the trends, tools, behaviors and assumptions that are present in your legal department and those you interact with.

Some topics include:

• Organizational structure of the department
• Understanding the role of the legal department in the company
• Interaction with outside counsel and other providers
• The role in facilitating revenue
• The role in managing costs
• Technology use and plans
• Taxonomy of the matter structure
• Strategic objectives using people, process and technology

QCG’s experts will facilitate a one to two day workshop to kickstart your ELM project, whether it is a technology plan or implementation, strategic or operational program launch, or total quality improvement project.

One of the most intricate projects a legal department can take on is the transition to electronic billing for its firms and providers. Between the reconciliation of outstanding invoices, creation of billing guidelines, task codes, timekeepers, budgets and accruals, it can be very daunting. This workshop will provide all the inputs you need in order to start a successful implementation project.

Topics include:

• Inventory of firms and providers in use
• Rationalization of firms into preferred tiers and groups
• Identification of billing guidelines
• Taxonomy of the matter structure
• Timeline for rollout
• Technology implementation plan
• Long term maintenance plan for timekeepers
• Financial strategy for budgets and accruals

QCG’s experts will facilitate a one to two day workshop to kickstart your eBilling project, whether it is your company’s first launch of electronic billing, an enhancement, replacement or operational modification of your eBilling and all the processes in between.

Processes are what makes business run. When it is time to evaluate the effectiveness and extensibility of a process, you can’t run on impulse. It’s critical to apply a clear set of objectives and an analytical methodology to know the impacts. This workshop will create those objectives, organize the steps, and get you ready to implement change quickly and confidently. It is designed to deliver on:

Thorough mapping of the existing process with its inputs, outputs, actors and catalysts.

• Concise objectives for redesign
• Facilitated brainstorming session on how to redesign
• High level mapping for the redesigned process
• Identification of roles and responsibilities for the effort
• Timeline for the implementation
• Long term maintenance and measuring of key performance indicators